GCC Hotel & Club, a premier 5-acre property renowned for its exceptional hospitality and diverse venue options, is thrilled to announce a new partnership with Spalba, a SaaS-based Event Tech startup. This collaboration is set to revolutionise how the GCC Hotel & Club sales team operates, significantly boosting efficiency and optimising the overall customer experience.
Mr. Garfield Soares, Group Director Sales, GCC Hotel and Club, said: “Spalba’s technology has significantly transformed the sales operations at GCC Hotel and Club, particularly in the sector of event bookings. Previously, the difficult task of visualizing venues and finalizing details consumed excessive time and effort. However, with Spalba’s intuitive platform, guests can swiftly grasp the property’s offerings, facilitating prompt decision-making. This streamlined approach has optimized time management, resulting in no queues and an overall enhanced experience for guests and staff alike. Removing physical tours, Spalba’s VR Digital Twin showcases our hotel in detail, while the Event Mock-Up Builder helps event planners think ahead. Slashing sales cycles by 60%, Spalba drives revenue and cuts costs effectively.
Mr. Vishal Puri, Co-founder, Spalba, shared, “GCC Hotels and Clubs have significantly improved their event sales process by integrating Spalba’s technology in their system. With our tools, guests enjoy a smoother experience, while staff members save valuable time. By taking a proactive approach, they’ve not only reduced inquiries but also made booking simpler and more efficient.”